Privacy Policy
At Planthubb, your privacy is extremely important to us. We are committed to protecting your personal information and maintaining transparency about how we use your data. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and under what circumstances we may share it.
By accessing or using www.planthubb.in or any of our services, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information when you interact with our website or mobile services:
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Personal Details: Name, phone number, email address, shipping address, billing information, etc.
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Transaction Data: Details about your purchases, orders, and payment methods (Note: We do not store any card details. All transactions are handled via secure payment gateways).
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Usage Data: Browser type, IP address, device type, pages visited, and other technical details gathered through cookies and analytics tools.
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Communication Records: Messages sent via contact forms, WhatsApp, or customer support.
Use of Information
We use your information to:
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Process orders and payments securely
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Deliver products and services
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Communicate order updates, shipping alerts, or promotional offers
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Improve website functionality, user experience, and our services
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Prevent fraud and comply with legal obligations
We may send you offers based on your interests and past purchases. You may opt out of promotional messages at any time.
Cookies & Tracking Technologies
Cookies help us enhance your shopping experience. They allow us to:
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Maintain login sessions
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Analyze visitor behavior
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Track performance and security
You can control cookies through your browser settings. However, disabling them may affect certain features of our website.
Information Sharing and Disclosure
We do not sell or rent your personal information. We only share it in the following situations:
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With trusted service providers (e.g., payment gateways, logistics companies) who assist in delivering your order
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As required by law (e.g., in response to legal requests or to prevent fraud)
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With your consent, in special cases (e.g., referral programs or third-party marketing)
Data Security
We take commercially reasonable steps to protect your personal data from unauthorized access or disclosure. These include:
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Secure socket layer (SSL) encryption
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Regular malware scans and audits
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Secure password hashing methods
However, no method of online transmission is 100% secure. By using our services, you acknowledge this inherent risk.
Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been provided, we will delete it promptly.
App Permissions & Third-Party Services
If you use the Planthubb mobile app, we may request permissions for features like:
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Reading OTP messages for login
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Phone access for customer service
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Internet access for product updates
We may also use third-party tools such as:
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Google Play Services
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Firebase Analytics
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Facebook SDK
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Crashlytics
These services may collect anonymous data to improve app performance and customer experience.
User-Generated Content
If you post reviews, messages, or other content publicly, it may be visible to other users. Your username (not email) may be shown in such content.
Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in technology or legal requirements. We recommend reviewing this page periodically.
Changes become effective once posted on this page. Your continued use of our website constitutes acceptance of the updated terms.
Contact Us
If you have any questions, feedback, or privacy-related concerns, please contact us:
PlantHubb.in
Babugarh Chwani, Hapur, Uttar Pradesh – 245201
+91 78188 83127
planthubb.in@gmail.com
Grievance Officer
Name: [ Lakshya Sharma ]
Email: [ls5681302@gmail.com]
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.